#Dallas winston physical description license#
Must have a valid driver's license for the applicable state able to drive.Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.Must work well in stressful, high-pressure situations.Must be able to evaluate and select among alternative courses of action quickly and accurately.Must be able to convey information and ideas clearly.Ability to bend, lift, and be standing or walking during the entire shift.Ability to lift, pull, and push moderate weight (minimum of 20 lbs.).Must be able to maintainconfidentiality of information.Must be effective in handlingproblems, including anticipating, preventing, identifying, and solving problemsas necessary.Maximize efforts towards productivity,identify problem areas, and assist in implementing solutions.Comply with Everwood company Standardsand regulations to encourage safe and efficient hotel operations.Maintain high standards of personalappearance and grooming, which include wearing nametags.Maintain regular attendance incompliance with Everwood Company Standards, as required by scheduling, whichwill vary according to the needs of the hotel.Attend all hotel-required meetings andtraining.Approach all encounters with guestsand employees in an attentive, friendly, courteous, and service-oriented manner.Must be effective at listening to,understanding, and clarifying concerns raised by employees and guests.Must be able to effectivelycommunicate both verbally and written, with all levels of employees and guestsin an attentive, friendly, courteous, and service-oriented manner.Always maintain a warm and friendlydemeanor.Effectively communicate group needs with guest service staff and housekeeping staff. Work closely/communicate with kitchen & banquet staff to ensure successful events Prepare group turnovers for operational department heads. Prepare BEOs for kitchen staff and host weekly BEO meetings for department heads.Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.Send a "thank you" email/note following each event. Follow-up with clients after their event to obtain service feedback.Obtain (and enter) group blocks into the hotel property management system enter rooming lists prior to reservation cut-off date, and coordinate with Guest Service Manager to make sure any special billing arrangements are entered into the PMS system correctly.Perform special projects and other responsibilities as assigned and participate in task forces and committees as requested.Maintain accurate, legible records and files to provide group history, ensure future and current quality service and enhance prospects.Notify/coordinate customer specifications with other departments and quickly, and efficiently respond to customer issues, comments, and problems to ensure a quality experience and enhance future sales prospects.Responsibilities will include but not be limited to: The sales Coordinator is responsible for all administrationduties to include but not limited to coordinating group room blocks in the PMSsystem, taking over the group bookings for the sales teams once the group goesdefinite, clerical contracting, data entry into Delphi, collecting all methods ofpayments, enter pick up into the sales system, and anything the sales teamsrequires. North Carolina - NC Embassy Suites Winston Salem Job Ref:
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